Legal

Refund Policy

Last updated: April 9, 2026 · Effective immediately

    ✅ 30-Day Money-Back Guarantee. If you're not satisfied with MindTrack for any reason within 30 days of purchase, we'll give you a full refund — no questions asked.
  

Our Commitment

We want you to be completely happy with MindTrack. Since this is a digital product with a one-time payment, we offer a generous 30-day full refund window from the date of purchase.

Eligibility

You are eligible for a full refund if:

Your purchase was made within the last 30 days
You contact us with your order/transaction ID
The purchase was made through our official checkout (powered by Paddle)

How to Request a Refund

Email us at support@mindtrack.click with the subject line: "Refund Request"
Include your purchase email address and transaction ID (found in your Paddle receipt email)
We will process your refund within 3–5 business days
The refund will be returned to your original payment method

    ℹ️ After a refund is processed, your lifetime license will be deactivated and access to premium features will be removed.
  

Non-Refundable Cases

Refunds are not available if:

More than 30 days have passed since purchase
The request is for a previously refunded transaction
The account was found to be abusing the refund policy

Chargebacks

We strongly encourage contacting us directly before initiating a chargeback with your bank or card provider. Chargebacks create unnecessary delays. We process all legitimate refund requests quickly and fairly.

Free Trial

MindTrack offers a free trial with limited clicks before any payment is required. We encourage you to try the app before purchasing to ensure it meets your needs.

Contact Us

For refund requests or billing questions, contact: support@mindtrack.click

We typically respond within 24 hours on business days.